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How to obtain/change the password to the IT Support Portal

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Password reset

Users who have an account in the IT Support Portal can reset their password on their own.

It is possible:


  • Using this link "Forgot password?",
  • or the same link visible under the password field on the login screen.


In the form, enter your e-mail address, which is also your login to our portal and press the "Reset" button.

If a valid e-mail address is provided, i.e. one to which an account is already set up in our system, a message will be sent with a link that will allow you to set a new password.

If you do not have an account in our system yet, use the information contained in the article: Creating an account in the IT Support Portal

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